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For orders posted to Australian Destinations

  • All orders delivered within Australia are sent with Australia Post Express Post service.  You will be emailed a tracking number.
  • Express post is FREE when you spend $49 AUD after any applicable discounts. Orders totalling under $49 AUD will be charged an Express shipping fee of $6.95 AUD.
  • Orders placed by 1:00pm AEST (Australian Eastern Standard Time, or AEDT during Daylight Savings) on Monday to Friday will be dispatched the same day.
  • If all items of your order are in stock then they will be dispatched the same day (see above for orders placed by 1:00pm) or next business day. Otherwise delivery of your order will take between 5-7 business days.

  • Unattended Delivery Instructions: Entering unattended delivery instructions during checkout, will provide an authority to Australia Post to leave your parcel at the delivery address according to the instructions, without obtaining a signature when the delivery address is unattended. Therefore you will be responsible for any loss or damage to your parcel associated with your delivery instructions.
  • Any items that remain unclaimed at the destination suburb post office,  due to the customer not present when the delivery was made, and which are subsequently returned to Time Out Beauty, will incur an additional fee of $10 AUD to resend to the correct address. A seperate invoice for the fee will be provided.
  • Any items that are returned to Time Out Beauty due to the customer providing an incorrect or incomplete address will incur an additional fee of $10 AUD to resend. A seperate invoice for the fee will be provided.
  • If a request is made for a refund on any items that are returned to us due to the customer not present when the delivery is made, or an incorrect address was supplied by the customer, then a fee of $10 will be deducted from any refund amount given to the customer.
  • Time Out Beauty accepts no further responsibility for items marked as "Delivered" by Australia Post or our courier's online tracking system, unless these products are found to be faulty in which case faulty items are to be notified within 14 days (see Returns).

All prices quoted are in Australian Dollars.

Returns

Money Back Guarantee on Unopened goods

  • Unopened goods may be returned within 14 days of delivery. 
  • Please email sales@timeoutbeauty.com.au of your intention to return your goods.
  • Products are to be posted at your own expense to the following address:

    Time Out Beauty
    PO Box 539
    Matraville
    NSW 2036
    Australia 

  • Please ensure products are securely protected in bubble wrap or other protective packaging.
  • A postal tracking number must be obtained and please email us this tracking number.
  • Once products are received and confirmed as unopened you will be refunded for 100% of the purchase price of your returned goods.
  • All approved refunds are credited back to the PayPal Account, AfterPay account, or credit card which was used to purchase the products.
  • We are unable to refund any shipping costs you may have incurred on the sale.
  • For International Customers who have earned FREE SHIPPING by spending greater than $200AUD, a fee of $19.95 will be deducted from your refund to cover our original shipping costs.

Faulty products.

  • Returns on opened goods will be accepted only if the goods are faulty
  • Please email sales@timeoutbeauty.com.au about any problem with your goods.
  • Any faults must be reported to us within 14 days of delivery.
  • Returns are to be posted to the following address:

    Time Out Beauty
    PO Box 539
    Matraville
    NSW 2036
    Australia  
     
  • Please enclose proof of your shipping cost to return the goods as this amount up to a value of $20 AUD will be refunded.
  • Once goods have been received by Time Out Beauty then you will be refunded.
  • All approved refunds are credited back to the customer via their PayPal Account, AfterPay account, or credit card which was used to purchase the products.

Returns based on skin reactions.

  • Requests for returns of products due to adverse skin reactions will require investigation by us or our supplier on your use of the product
  • Photographic evidence of any skin reaction is required to be disclosed to us before any refund can be considered.
  • Return postage costs are at the consumers own expense and will not be refunded  

 

All prices quoted in Australian Dollars

 

 

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Shipping

For orders posted to Australian Destinations

  • All orders delivered within Australia are sent with Australia Post Express Post service.  You will be emailed a tracking number.
  • Express post is FREE when you spend $49 AUD after any applicable discounts. Orders totalling under $49 AUD will be charged an Express shipping fee of $6.95 AUD.
  • Orders placed by 1:00pm AEST (Australian Eastern Standard Time, or AEDT during Daylight Savings) on Monday to Friday will be dispatched the same day.
  • If all items of your order are in stock then they will be dispatched the same day (see above for orders placed by 1:00pm) or next business day. Otherwise delivery of your order will take between 5-7 business days.

  • Unattended Delivery Instructions: Entering unattended delivery instructions during checkout, will provide an authority to Australia Post to leave your parcel at the delivery address according to the instructions, without obtaining a signature when the delivery address is unattended. Therefore you will be responsible for any loss or damage to your parcel associated with your delivery instructions.
  • Any items that remain unclaimed at the destination suburb post office,  due to the customer not present when the delivery was made, and which are subsequently returned to Time Out Beauty, will incur an additional fee of $10 AUD to resend to the correct address. A seperate invoice for the fee will be provided.
  • Any items that are returned to Time Out Beauty due to the customer providing an incorrect or incomplete address will incur an additional fee of $10 AUD to resend. A seperate invoice for the fee will be provided.
  • If a request is made for a refund on any items that are returned to us due to the customer not present when the delivery is made, or an incorrect address was supplied by the customer, then a fee of $10 will be deducted from any refund amount given to the customer.
  • Time Out Beauty accepts no further responsibility for items marked as "Delivered" by Australia Post or our courier's online tracking system, unless these products are found to be faulty in which case faulty items are to be notified within 14 days (see Returns).

All prices quoted are in Australian Dollars.

Returns

Money Back Guarantee on Unopened goods

  • Unopened goods may be returned within 14 days of delivery. 
  • Please email sales@timeoutbeauty.com.au of your intention to return your goods.
  • Products are to be posted at your own expense to the following address:

    Time Out Beauty
    PO Box 539
    Matraville
    NSW 2036
    Australia 

  • Please ensure products are securely protected in bubble wrap or other protective packaging.
  • A postal tracking number must be obtained and please email us this tracking number.
  • Once products are received and confirmed as unopened you will be refunded for 100% of the purchase price of your returned goods.
  • All approved refunds are credited back to the PayPal Account, AfterPay account, or credit card which was used to purchase the products.
  • We are unable to refund any shipping costs you may have incurred on the sale.
  • For International Customers who have earned FREE SHIPPING by spending greater than $200AUD, a fee of $19.95 will be deducted from your refund to cover our original shipping costs.

Faulty products.

  • Returns on opened goods will be accepted only if the goods are faulty
  • Please email sales@timeoutbeauty.com.au about any problem with your goods.
  • Any faults must be reported to us within 14 days of delivery.
  • Returns are to be posted to the following address:

    Time Out Beauty
    PO Box 539
    Matraville
    NSW 2036
    Australia  
     
  • Please enclose proof of your shipping cost to return the goods as this amount up to a value of $20 AUD will be refunded.
  • Once goods have been received by Time Out Beauty then you will be refunded.
  • All approved refunds are credited back to the customer via their PayPal Account, AfterPay account, or credit card which was used to purchase the products.

Returns based on skin reactions.

  • Requests for returns of products due to adverse skin reactions will require investigation by us or our supplier on your use of the product
  • Photographic evidence of any skin reaction is required to be disclosed to us before any refund can be considered.
  • Return postage costs are at the consumers own expense and will not be refunded  

 

All prices quoted in Australian Dollars

 

 

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  • If the voucher code is not entered at checkout and we have already shipped your order then an additional $7.95 postage fee will be charged if you are eligible to claim the free product.
  • Minimum spend is $149 on products calculated after any other discounts and shipping costs (if applicable) have been applied
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  • If the voucher code is not entered at checkout and we have already shipped your order then an additional $7.95 postage fee will be charged if you are eligible to claim the free product.
  • Minimum spend is $199 on products calculated after any other discounts and shipping costs (if applicable) have been applied
  • One FREE Colorescience Hydrating Setting Mist per customer
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  • To claim this free product, you must use the following voucher code at checkout: EXFOLTRAVEL20
    One voucher code cannot be used in conjunction with another voucher code.
  • If the voucher code is not entered at checkout and we have already shipped your order then an additional $7.95 postage fee will be charged if you are eligible to claim the free product.
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  • To claim this free product, you must use the following voucher code at checkout: MEDIK8HAND20
    One voucher code cannot be used in conjunction with another voucher code.
  • If the voucher code is not entered at checkout and we have already shipped your order then an additional $7.95 postage fee will be charged if you are eligible to claim the free product.
  • Minimum spend is $149 on Medik8 products calculated after any other discounts and shipping costs (if applicable) have been applied
  • One FREE Medik8 Hand and Nail Cream Travel Size per customer
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  • To claim this free product, you must use the following voucher code at checkout: PLASMA20
    One voucher code cannot be used in conjunction with another voucher code.
  • If the voucher code is not entered at checkout and we have already shipped your order then an additional $7.95 postage fee will be charged if you are eligible to claim the free product.
  • Minimum spend is $299 on SpaCeuticals or Waterlily products calculated after any other discounts and shipping costs (if applicable) have been applied
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    One voucher code cannot be used in conjunction with another voucher code.
  • If the voucher code is not entered at checkout and we have already shipped your order then an additional $7.95 postage fee will be charged if you are eligible to claim the free product.
  • Minimum spend is $299 on Cosmedix products calculated after any other discounts and shipping costs (if applicable) have been applied
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FREE Aspect Hand & Body Cream worth $32 when you spend $149

Enter code at checkout: 
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Terms and Conditions:

  • To claim this free product, you must use the following voucher code at checkout: HANDBODY20
    One voucher code cannot be used in conjunction with another voucher code.
  • If the voucher code is not entered at checkout and we have already shipped your order then an additional $7.95 postage fee will be charged if you are eligible to claim the free product.
  • Minimum spend is $149 on products calculated after any other discounts and shipping costs (if applicable) have been applied
  • One FREE Aspect Hand & Body Cream per customer
  • While stocks last

View Product Info


FREE Colorescience Hydrating Setting Mist worth $55 when you spend $199

Enter code at checkout: 
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Terms and Conditions:

  • To claim this free product, you must use the following voucher code at checkout: HYDRATEMIST20
    One voucher code cannot be used in conjunction with another voucher code.
  • If the voucher code is not entered at checkout and we have already shipped your order then an additional $7.95 postage fee will be charged if you are eligible to claim the free product.
  • Minimum spend is $199 on products calculated after any other discounts and shipping costs (if applicable) have been applied
  • One FREE Colorescience Hydrating Setting Mist per customer
  • While stocks last

View Product Info


FREE Aspect Exfol L 15ml worth $48 when you spend $199 on Aspect

Enter code at checkout: 
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Terms and Conditions:

  • To claim this free product, you must use the following voucher code at checkout: EXFOLTRAVEL20
    One voucher code cannot be used in conjunction with another voucher code.
  • If the voucher code is not entered at checkout and we have already shipped your order then an additional $7.95 postage fee will be charged if you are eligible to claim the free product.
  • Minimum spend is $199 on Aspect products calculated after any other discounts and shipping costs (if applicable) have been applied
  • One FREE Aspect Exfol L 15ml per customer
  • While stocks last

View Product Info


FREE Medik8 Hand and Nail Cream 30ml Travel Size when you spend $149 on Medik8

Enter code at checkout: 
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Terms and Conditions:

  • To claim this free product, you must use the following voucher code at checkout: MEDIK8HAND20
    One voucher code cannot be used in conjunction with another voucher code.
  • If the voucher code is not entered at checkout and we have already shipped your order then an additional $7.95 postage fee will be charged if you are eligible to claim the free product.
  • Minimum spend is $149 on Medik8 products calculated after any other discounts and shipping costs (if applicable) have been applied
  • One FREE Medik8 Hand and Nail Cream Travel Size per customer
  • While stocks last

View Full Size Product Info


FREE SpaCeuticals Plasma Repair 50ml worth $129

Enter code at checkout: 
PLASMA20

Terms and Conditions:

  • To claim this free product, you must use the following voucher code at checkout: PLASMA20
    One voucher code cannot be used in conjunction with another voucher code.
  • If the voucher code is not entered at checkout and we have already shipped your order then an additional $7.95 postage fee will be charged if you are eligible to claim the free product.
  • Minimum spend is $299 on SpaCeuticals or Waterlily products calculated after any other discounts and shipping costs (if applicable) have been applied
  • One FREE SpaCeuticals Plasma Repair 50ml per customer
  • While stocks last

View Product Info


FREE Cosmedix Pure Enzymes worth $85

Enter code at checkout: 
PENZYME20

Terms and Conditions:

  • To claim this free product, you must use the following voucher code at checkout: PENZYME20
    One voucher code cannot be used in conjunction with another voucher code.
  • If the voucher code is not entered at checkout and we have already shipped your order then an additional $7.95 postage fee will be charged if you are eligible to claim the free product.
  • Minimum spend is $299 on Cosmedix products calculated after any other discounts and shipping costs (if applicable) have been applied
  • One FREE Cosmedix Pure Enzymes per customer
  • While stocks last

View Product Info

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5
GREAT REASONS TO SHOP WITH US
  • REWARD MONEY

    Every dollar you spend can earn you "Reward Money" which you may use for future purchases.
    How it works


  • FAST FREE SHIPPING

    FREE Express shipping is available within Australia.

    Order by 1PM AEST for same day dispatch of items in stock.
    Shipping policy


  • 100% MONEY BACK
    GUARANTEE

    Unopened goods may be returned within 14 days if you change your mind.
    Returns policy


  • PRODUCT QUALITY

    All of our products are genuine, freshly stocked and sourced from the official Australian suppliers: Synergie Skin, Schmelzkopf Cosmetics, Advanced Skin Technology, Advanced Cosmeceuticals and Waterlily Australasia.


  • PRODUCT ADVICE

    Advice on all of our products is only a phone call or email away.
     1300 107770
     sales@timeoutbeauty.com.au